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bottom of the page to subscribe or unsubscribe. Still, failure (both as a word and as a reality) seems hard to pin down
in our industry, our organizations and the customers we serve. It's too
bad, really. All that failure and so little learned.
Before the domain name was purchased by Virtual Job Fair (now owned by
Brass Ring), JobCenter was an interesting participant in our industry in
the 1994 - 1995 time frame. The concept was unbelievable at the time:
build a network of sites using a central database with revenue sharing as
the core business model. The venture failed because it was ahead of its
time, had no sales force and flunked the accounting test. Mostly, it was
ahead of its time.
In those days (as it remains today), the underlying theory of candidate
aggregation business development is that it is somehow a technical
business. We can't begin to tell you how many of the small entrepreneurial
operations in our space waste millions on the reinvention of the
technology that Job Center used five years ago.
Why?
Because, for some strange reason, exclusively owned technology is the
largest driver in company valuation. A staffing firm, whether or not it
has lots of candidates, is worth $1 for each $1 of revenue. In spite of
the market crash, dot com companies (usually without candidates) are worth
huge multiples (20 to 50 times sales). The market, in other words, seems
to be telling companies to invest in technology because the investors will
benefit handsomely.
It's a WOFM (Waste Of F'ing Money)
There is little in the way of meaningful technology being developed in
our industry. Seriously, how clever can you make a search engine as it
matches badly written job descriptions with inflated self
assessments? From our vantage point, we see no one who is able to
really step up to the challenge of solving the industry problem: the
guaranteed on-time delivery of labor supply.
How long will we have to endure the inflated claim that Company X
provides 'solutions' when all they really provide are barely working
specialty tools? The next time you hear a vendor calling itself a
'solutions provider', ask them if they'll guarantee the delivery of the
right bodies when you need them. When they say "No", ask them "whose
problem are you solving?".
To be fair, customers don't often appear to want solutions. Much of the
industry's emphasis on efficiency and cost reduction is a dodge for the
fact that customers don't want to pay the real freight. Vendors rightly
perceive most customers as cheapskates.
It creates a fascinating environment in which no one learns from
failure, money gets wasted on redundant technology and doublespeak rules
the day.
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