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bottom of the page to subscribe or unsubscribe. Although the Bernard Hodes organization was smart enough to get out of
the job board business, the agencies have lost credibility with their
customers. Can you really expect the TMP advertising sales force to be
objective when they are pumping their Monster product line? We assume that
the Hodes team will start really using this difference to their advantage.
Objectivity is the single most important thing that an SBB can bring to
the game. It is impossible to achieve that objectivity when you own one of
the properties that you are selling. While we believe that Monster has
earned its place as the default source for online recruiting transactions,
the TMP strategy comes at the expense of traditional (and contemporary)
advertising service delivery. The fact that Chief Monster (TMP's new
executive level offering) competes directly with a core constituency
(Search Firms) isn't lost on those firms. We've gotten large numbers of
letters from the emerging "Just Say No To Monster" campaign. Third party
firms (their postings are the foundation of Monster's success) are
beginning to realize that TMP has organized to compete with them directly.
In other places (Canada, Australia and Europe), the historical
distinctions between search firms and ad agencies are not as clear as they
are in the US. Most of the Recruitment advertising business in those
places is filtered through the Search Firms as an upsell. They position
advertising as a performance accelerator in a contingency contract. While
we're certain that TMP will bring that concept to the American market, the
Achilles heel in pricing is that the non-US approach always involves an
arm's length transaction. Objectivity is impossible when the thing held at
arm's length is your own hand. By directly competing with its core
customers, Monster is sealing its fate as a large player in the sourcing
business.
It's not a bad position unless you are selling infinite growth to Wall
Street. Monster clearly won't be going out of business anytime soon. But,
they jeopardize their upside with a number of their current market moves.
No objective middleman can deliver from its own arsenal.
Advertising Agencies that wish to seize on this market opportunity are
caught in a pricing dilemma. 15% of a job board posting isn't enough to
cover the cost of answering the phone. A business built on the basis of a
percentage of media placement fees is in a terrible position to deliver
SBB services. As the competition intensifies and pricing drops, the
revenue to be gained from transaction involvement becomes negligible.
Traditional ad agencies are limited by practice to an unenviable position.
The web counterparts (firms like IIRC) are also limited by the same
factor. 15% of web transactions is not enough money to keep the doors
open. This is why those companies have not grown more rapidly. SBB
services can not be adequately delivered using a percentage of cash flow.
In order for an SBB to emerge, it will have to be a very clever
combination of technology (one stop posting or robotic posting), market
feedback (relative performance data), media planning, results measurement
- tuning, site traffic development and hourly consulting. The last three
items are where the margin is.
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