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[ernie] The Electronic Recruiting News In Email_010105






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It is better
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Ratios

(January 05, 2001) The sustainability of our market involves the development of longer term relationship management approaches. Another way of saying this is "Traditional Recruiting is a deadline driven event while 21st Century Recruiting is an inventory supply management process that produces new employees." The differences in mind set are profound.

We got to thinking about this conundrum after reading Monster's latest press release:

Monster.com closed 2000 with record December sales in three critical channels: U.S. field sales, U.S. telesales and European sales. Monster.com's dramatic growth with employers is evident in the site's statistics for the number of registered recruiters. The number increased more than 352% from 60,454 in 1999 to 273,597 in 2000. This signifies both the confidence and commitment by recruiters in posting jobs and accessing Monster.com's invaluable resume database.

According to the most recent site statistics, Monster.com possesses 11.5 million unique job seeker accounts and 7.2 million unique resumes. Monster.com has made strategic enhancements which include the elimination of unlimited job packages. Monster's new policy, effective January 1, 2001, while reducing the total job number, positively impacts the Company's revenue and profitability per job posting. Monster.com offers consumers over 419,000 job opportunities from thousands of employers.

The way we count it, that's 26.31 unique Resumes / 42 unique job seekers per recruiter. Even if the average job seeker is much better at remembering passwords than we are, it strikes us that the ratio is severely skewed and potentially indicates a radical decline in value delivered per recruiter. The job seeker's side of the equation isn't much better. With .05 jobs per individual account, an average job seeker would appear to have a one in 20 shot at being contacted by a recruiter.

Of course, that math is suspect. Many recruiters call the same job seeker. As a rule of thumb, we suggest that 10 qualified resumes are needed to fill a an opening (assuming that the speed and availability issues are equal). So, the ratio of resumes to recruiters is more like 260 to one. Then, the likelihood of a job hunter getting called is in the 50% range (assuming a perfect correlation between the kinds of jobs offered and the kinds of people applying.)

That still leaves the value per recruiter and benefit per job hunter in the declining returns range.

It's a ticklish problem to solve. Part of the answer is in tackling the way the value of the company is described. Realistically, the number of live candidates and the number of live recruiters is significantly lower. It's good practice to make large volume statements for Wall Street. The reality is that 300,000 job seekers are chasing 400,000 jobs at any point in time in Monster's mix. That's 8 or 9 resumes per job and a 90% chance of getting a call from a recruiter, if the distribution of talent is precisely correlated to the distribution of the openings. And, of course it isn't.

The best way to describe the value of a tool like Monster would be to look at the ratio of resumes to jobs across a number of job categories and geographies. Our bet is that they are much stronger (more resumes than jobs) in some areas than they are in others. We imagine a future in which sophisticated recruiters use these sorts of ratios to make spot purchasing decisions.

We are also very certain that the dynamics that account for Monster's success create scads of opportunities for Recruiters and candidates elsewhere on the web. The younger a job board is, the more likely they are to have a higher ratio of candidates to jobs. As usual, the competitive advantage goes to the recruiter who follows the emergence of new job boards and newer tools.

Meanwhile (and back to the original point), longer term relationship management tools are required because, at this rate, all job seekers will be in someone's database in the foreseeable future. At that point, it won't be about matching, it will be about delivering value through a network.

- John Sumser

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