Subject: Re: [xsl] the future of xslt From: "bryan rasmussen" <rasmussen.bryan@xxxxxxxxx> Date: Mon, 23 Jun 2008 10:39:59 +0200 |
> There was a similar move a few years ago to shift call centers to > India, which has now been proven to have failed because they are > moving them back again (here in the UK they're advertising "UK based > call centers" as some sort of benefit of the product). If a basic > support line has failed, why would anyone think developing software in > this way would work? > Because you don't need everyone on a software development team to speak the same language as every customer of that software? I think that support is actually more prone to failure when outsourced cross-cultures than software development. Cheers, Bryan Rasmussen
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