RE: [Virtools] Virtools Promises and Competion

In reply to Kam's post and to keep our Creation users up to date.

Virtools has decided to stop development of our Creation software. It was a difficult choice for us to make, but we felt it was the only option that would guarantee the quality of our software. With the growing complexity of Virtools products, it has grown unmanageable for us to develop both Creation and Dev simultaneously.

Since Creation 2.0 will not be released, we have looked for alternatives to the free upgrades that were offered with purchase of Creation software. For those of you who have purchased Creation, you will be able to get the complete Virtools Dev 2.0 package at a reduced update price. For those of you who don't wish to take advantage of this offer, for whatever reason, we will be publishing an exclusive version of Dev 2.0 designed specifically for Creation users. This version will be available under the same conditions as Creation 2.0 ($300 if bought before September 1, 2000; free update if bought after September 1, 2000 as promised).

We know users have put their trust in our software, and we made this decision in order to continue providing quality technology.

In the past weeks, we've been preparing the upgrade details and conditions that will go online soon. We'll keep you posted.

A warm thanks to User List contributors from all Virtools employees. You are the ones who make it possible for so many users to move ahead with their projects and development. I hope to touch base again in a future User Day event.

All the best,

Mathieu

In last years Digital Media World show in London I was promised Version 2.0 creator by Virgile Delporte the Sales Executive as a free upgrade if I bought Nemo 1.0. straight away (and so i bought v1.0)

Now Not only has Creator 2.0 been pulled out and replaced only by the much more expensive Dev version, but Virtools's promise has been completely forgotten about. Where is my free upgrade?

you are one of many many companies trying to get 3d interactive web stuff off the ground, competition is fast catching up and they give out their tools for free.

i believe that Nemo is a superior product, but NOBODY has heard of you. even in the Shows you get the stand next to Discreet and they don't even mention you.

now you've decided to ignore the small studio people who could actually make things by just ignoring them, pulling out your promise of upgrade and pricing things so that it just doesn't compete.

i'm angry that such a cool dev environment is so badly marketed and its getting worse.

be careful, Adobe, Macromedia, Pulse, Cult, WildTangent & many others have bigger budgets and much better marketing than you, they will get known and be used everywhere whilst Nemo will become the Betamax of the 3d and forgotten about.

Come on Virtools, you've been developing your product for far longer than all the others, we all know you can do a great deal more with it, so why are you ignoring your real market?

if nothing changes i'll just cut my loses and go to another developer, i don't really want to but you aren't leaving me much choice.

RMJM London Ltd. Architects Engineers Masterplanners.
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Direct Dial : +44 (0)20 7549 8910 Facsimile : +44 (0)20 7250 3131
E-mail : kam@rmjm.com Web site : http://www.rmjm.com

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