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Electronic Recruiting News as a daily email, please use the form at the
bottom of the page to subscribe or unsubscribe. Cutting through that level of noise is the challenge that faces all
publicists (whether professional or an entrepreneur who dreams of having a
professional). There are a variety of ways to attack the problem.
Sending large volumes of tailored emails is the approach taken by both
Monster and Recruitsoft and a newcomer called HR.com. The underlying
premise is to try to ship enough propaganda so that not all of it can be
thrown away. It works to a degree.
Polished networking, practiced by folks like BrassRing, hire.com and
RecruitUSA is another alternative. Building warm relationships with key
analysts and pundits is a high maintenance approach, but it serves the
proponents well. These companies go out of their way to create an enduring
buzz.
Another approach is one we favor. Doing the journalists job involves
writing a press release, chock full of facts and figures, that barely
mentions your company. The goal, instead, is to give the journalist a day
off. We wish we saw more of these.
And then, there is the old fashioned "brown-nosing" approach. Cleverly
done, the method is not only inoffensive, it bears fruit. Here's a great
example that is so good that it rose to the top of our inbasket:
I'd like to share with you a report I produced for sales executives
while I headed recruiting for MCI's Business Markets division in the
mid-1990s.
The COOL Report (Cost Of Opportunity Lost) addressed opportunity cost
and was much more relevant to my client-executives than any cost per
hire data the HR folks repeatedly tried to quantify.
The COOL Report was built as a simple equation tied to our
requisition report and was sent monthly to all sales VPs and above. The
COOL Report utilized req aging data times the daily quota for sales reps
to produce an "in your face" realization among our sales executives that
to make their numbers they had to ensure hiring (and hiring well) was a
top priority. A typical example might be that a National Account Manager
carried a new revenue quota of $50,000/month. Divided by 31 days, that
NAM was responsible for $1613 in revenue per day. If a NAM req was open
40 days, the revenue it cost the sales organization was $64,520.
The numbers expressed in the COOL Report were startling. It was not
unusual for us to have several hundred open reqs at a time. We literally
were losing millions of dollars per month and this report allowed
everyone to know it.
When I first began producing the COOL Report, my fellow HR managers
told me I was crazy to produce a report that showed that my organization
was responsible for the company losing so much money. My take was the
opposite. I believed I needed the sales executives to realize the size
of the issue and take a business-like approach to recruiting for the
first time. Luckily for me, my lead client-executive, Rick Ellenberger
(now CEO of Broadwing Communications), was very receptive to the report
and its implications and was a great supporter in helping me get the
resources to build my recruiting organization to an appropriate level.
Since leaving MCI in early 1999, my team and I have been acting to
a large extent as a "single belly button" for our clients and assisting
them with recruiting strategies and navigating the e-recruiting maze. We
appreciate your insights and join you in evangelizing better ways to
approach recruiting. As a result, we took a solid look at CRSEdge. It just may be the
prototype for a single belly button service.
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